How to run your business during the holidays

Author: fatweb
How to run your business during the holidays

For many business owners, the idea of taking a proper holiday feels risky. What if clients are unhappy? What if operations falter? For entrepreneurs whose personal drive powers their company, stepping away can seem almost unthinkable.

But research tells a different story. Studies show that founders who take regular breaks make better long-term decisions and are more effective leaders. According to a Deloitte survey, 77% of executives experience burnout, and 70% say that time off directly improves their performance and strategic clarity. Taking a break isn’t indulgent, it’s a business investment.

Why smart leaders plan their downtime as carefully as their growth

In truth, there’s never a “perfect” time to step away. There will always be a looming deadline, an important client, or a project demanding your attention. The key isn’t finding a gap in the calendar; it’s building a company that functions effectively without you. With preparation, structure, and clear communication, you can protect both your business and your sanity during the holiday season.

Mastering digital communication

The first step in holiday-proofing your business is taming the most persistent source of stress: your inbox.

Set up an automated email response that clearly states your return date and whether you’ll be checking messages intermittently. Include an alternative contact for urgent matters, someone who can manage client needs or escalate issues if absolutely necessary.

Pro tip: List your “official” return date as two or three days after you actually get back. This gives you valuable time to catch up on correspondence, review updates, and get back into rhythm before external expectations kick in.

This simple measure sets professional boundaries and manages client expectations, which helps preserve your credibility while protecting your peace of mind.

Delegation: The ultimate test of leadership

Handing over control can be daunting for entrepreneurs, but it’s also one of the most defining marks of a strong leader. Delegation isn’t about relinquishing responsibility; it’s about building trust, capability, and confidence within your team.

Before you leave, hold a comprehensive pre-departure meeting with key employees. Review ongoing projects, define clear decision-making authority, and outline escalation protocols. Identify which tasks require your oversight and which can be handled independently.

Most importantly, communicate trust. When employees know they’re empowered to lead, they rise to the occasion. This empowerment not only develops leadership skills within your organisation but also strengthens your company’s long-term resilience.

Build systems that work without you

The true test of a scalable business is whether it can operate smoothly in the absence of its founder. Use your holiday preparation as a chance to evaluate your systems and automation.

Audit your core processes: invoicing, customer onboarding, marketing campaigns, and client support. Can these workflows continue without manual input? Utilise automation tools such as CRMs, scheduling platforms, and project management software to streamline operations.

If you find gaps, address them before you go. Every process you systemise now reduces your future reliance and moves your business closer to genuine independence.

Staying connected strategically

Modern connectivity means you can technically work from anywhere. But just because you can doesn’t mean you should. To maintain balance, schedule one or two brief, pre-arranged check-ins with your team during your holiday.

These sessions should focus on progress, not micromanagement. Resist the urge to dive into every detail or solve minor issues. Instead, use this time to demonstrate confidence in your systems and people.

Boundaries are vital here. Decide in advance what constitutes a true emergency and clearly communicate those parameters. Your team should know when it’s appropriate to reach out and when to handle matters internally.

Remember: a business that depends entirely on the owner for decision-making is a bottleneck, not a success story.

Prepare like a pro

Preparation is your best defence against holiday disruption. Before packing your bags, schedule your marketing content, newsletters, and client communications to be sent automatically. Most email and social media platforms allow you to pre-schedule content, ensuring your business remains visible and engaged even when you’re away from your computer.

This approach also benefits your re-entry. The fewer loose ends you leave behind, the smoother your transition back into work will be.

You can also designate a senior team member as your “acting leader” while you’re away. Empower them to make decisions within defined limits, and clearly communicate who to contact for further assistance. This creates continuity and strengthens internal leadership pipelines.

Setting boundaries with clarity

Transparency is critical, both internally and externally. Let clients know what they can expect during your absence and who will be handling their queries. Communicate clearly that while your team remains available, your personal availability will be limited.

Equally important are your personal boundaries. Decide in advance how and when you’ll check in, if at all. Avoid the temptation to “just peek” at emails daily; it rarely stops at five minutes. A clear plan will help you disconnect fully and make your break genuinely restorative.

Embrace the strategic power of rest

Taking a break doesn’t just benefit your mental health – it enhances business performance. Stepping away creates space for reflection, creativity, and perspective. Many leaders find their best ideas surface when they’re removed from day-to-day pressures.

Downtime can also help you return with sharper focus and renewed motivation. You’ll make more strategic decisions and lead with greater empathy and clarity.

So, instead of viewing your holiday as a disruption, consider it an investment in your leadership effectiveness. The ability to step back and trust your systems is a hallmark of sustainable business growth.

After the holiday, review and refine

Once you return, take time to debrief. Review how the business performed in your absence. What went smoothly? Where were the bottlenecks? Use these insights to strengthen systems, refine delegation, and adjust processes for next time.

This habit transforms each break into a leadership development exercise, helping you build a more autonomous, scalable organisation.

Pre-holiday business readiness checklist

  • Delegate key responsibilities and define decision-making limits
  • Hold a pre-departure team briefing
  • Set up an email auto-responder with a buffer return date
  • Pre-schedule marketing and client communications
  • Establish “emergency-only” contact rules
  • Schedule one mid-trip check-in (if needed)
  • Assign an acting leader for continuity
  • Conduct a post-holiday debrief to improve systems.

The bottom line

For many entrepreneurs, the fear of stepping away is rooted in habit rather than reality. With the right systems, communication, and trust in your team, your business can not only survive your absence—it can thrive because of it.

Taking time off isn’t a risk. It’s a strategy. A rested, re-energised leader sees the bigger picture, inspires confidence, and makes better long-term decisions. So go ahead, book that holiday. Your company, your team, and your future self will thank you for it.